Conditions d’utilisation
Terms of Service
Effective date: July 30, 2026
1. About Us
This online store is operated by Natupoint at natupoint.com. For any questions regarding your order, please contact our customer support through the contact details provided on our website.
2. Scope
These Terms of Service govern all purchases made through the Natupoint online store. By placing an order, you agree to these Terms in full.
3. Orders and Contract Formation
To place an order, add products to your cart, enter your details at checkout, and confirm your purchase. A binding contract is formed upon our order confirmation. Natupoint reserves the right to cancel or refuse orders (e.g. due to stock unavailability or technical errors).
4. Prices and Payment
All prices are listed in euros (EUR) and include applicable VAT. Natupoint reserves the right to change prices at any time; the price at the time of order placement applies. Accepted payment methods include credit/debit card, online payment, and other methods listed at checkout.
5. Shipping
Full details on shipping options and costs are available in our Shipping Policy. Estimated delivery time is generally 3–7 business days, which may vary by country.
6. Right of Withdrawal
Consumers in the European Union have the right to withdraw from a purchase within 14 days of receiving the product, without giving any reason. Withdrawal must be communicated in writing. Return shipping costs are borne by the customer unless the product is defective. Refunds are issued via the original payment method after the returned item is received.
7. Warranty
Natupoint warrants that all products are free from defects in accordance with applicable law. If you receive a defective product, please contact our customer support team.
8. Privacy
For information on how we handle your personal data, please refer to our Privacy Policy, available on our website.
9. Intellectual Property
All content on natupoint.com — including text, images, and logos — is the intellectual property of Natupoint. Unauthorized use is strictly prohibited.
10. Governing Law and Disputes
These Terms are governed by Hungarian law. In the event of a dispute, the parties will first attempt to resolve the matter amicably. EU consumers may also contact the relevant consumer dispute resolution body in their country.
11. Changes to These Terms
Natupoint reserves the right to update these Terms at any time. Changes take effect upon publication on the website.